Curated goods for modern living.
CUSTOMER CARE
Helpful details for a considered shopping experience.
Orders are usually prepared in 1–2 business days. Estimated delivery is 15–20 business days, subject to the carrier and destination.
Available delivery services and shipping charges are calculated and displayed before you place the order.
Once your order has been dispatched, we will email you a tracking link. Carrier updates may take a short time to appear.
Eligible items may be returned or exchanged in line with our Returns & Refunds Policy and any rights that apply at your destination. Return shipping for non-faulty items is normally paid by the customer.
After an approved return is received and inspected, the refund is processed within up to 14 days. Your bank or payment provider may need additional time.
Applicable taxes, duties and other destination-specific charges are disclosed at checkout where they can be calculated. Please review the final order total before payment.
Please email info@WarmHer.com with your order number and clear photographs of the item and packaging so our customer care team can assist.
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